Fidelis Care Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Fidelis Care customer service, archive #1. It includes a selection of 1 issue(s) reported April 25, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Three days ago, I requested a refill for my monthly Adderall prescription from my physician. I've been informed that the prescription is waiting for approval from my insurance, causing a delay in getting my medication. This recurring issue of lengthy authorization delays each month is frustrating. It involves multiple calls between my physician and pharmacy post-refill request, leading to delays in receiving my medication beyond the 30-day mark. Despite being four days overdue for my medication, I can't seem to get any clear answers. The controlled substance limits how early I can request a refill within the 30-day period, complicating the situation further.
Reported by GetHuman2809815 on Khamis, 25 April 2019 pukul 18.12

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