Family Heritage Group Customer Service Issues

The following are issues that customers reported to GetHuman about Family Heritage Group customer service, archive #1. It only includes a single issue, reported on August 10, 2023. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions.

Last week, I was assured that I could cancel at any time without charges. However, after leaving a voicemail clearly stating I couldn't afford it this month and wanted to cancel, my request was ignored, and money was still deducted from my account. I need the money refunded as soon as possible. This situation has left me in a difficult position without gas for my family to get to work. Please contact me promptly to resolve this issue.