Edfinancial Services Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Edfinancial Services customer service, archive #1. It includes a selection of 1 issue(s) reported August 31, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I would like to make a payment today to go directly towards the principal without any interest, as my repayment period begins tomorrow, September 1st, and my due date is October 28, [redacted].
I am having trouble finding the option on the website to allocate today's payment solely to the principal. It seems to be applying the payment to both the principal and interest automatically.
I have been trying to reach out over the phone since yesterday, but I haven't been able to speak with anyone. I was told I would receive a call back within two hours, but that hasn't happened. I am currently on hold, and it has been 1 hour and 35 minutes so far.
I would appreciate any assistance.
Reported by GetHuman-sfarmaki on Thursday, August 31, 2023 4:00 PM
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