Dallas Cowboys Customer Service Issues

I am Jacob Shepard Jr., a devoted Dallas Cowboys fan since their inception in [redacted]. Approaching my 60th birthday on December 5th, I have been battling Stage 4 Colon Cancer with determination for 5 years, thanks to my faith. Meeting the Cowboys is my ultimate wish. They are my reason for fighting this disease, and I long to fulfill my dream of uniting with them. A proud Marine veteran from Niskayuna, N.Y., my man cave is a tribute to the Cowboys. Despite chemotherapy, I do not seek pity, only the chance to see my beloved team in person.

I am currently facing challenging circumstances as my pickup truck was totaled on October 7th while I was watching a football game at a friend's house. I recently lost my job and will be relying on unemployment benefits until early December. My wife's income is supporting our family, but it's been difficult. I am reaching out for assistance in obtaining a replacement truck, preferably a Chevy Silverado as I am a fan of those trucks, particularly in blue or silver. My previous truck was a [redacted] Chevy Silverado Z71. I have been a loyal Dallas Cowboys fan since [redacted] and any help would be greatly appreciated. Thank you for considering my request, Neal K. Cell number: [redacted]

Bart J. from Erie, Illinois has been a longtime Cowboys fan. In August 28th, [redacted], Bart discovered he had Ewing Sarcoma after an x-ray following an incident with his horse, Cowboy. Over the past four years, Bart has faced both remission and recurrence, currently undergoing radiation. Described as hardworking and compassionate, Bart, a devoted husband and father, has never been to Dallas. Friends like Kelsey Carder are hoping to fulfill his dream of watching a game there. Despite not being an official issue, Kelsey is reaching out in hopes of connecting with the Dallas Human Resources team to help Bart, who is deeply deserving. Sharing his story, Kelsey seeks support to make Bart's dream a reality while he remains able to attend. Thank you for considering their request. - Kelsey Carder and the Jespon Family.

I have an issue with our quarterback and I believe he should go back to playing like he did in his rookie season to earn the defense's respect again. If he's too focused on passing, he should remember to run when necessary and not hold onto the ball for too long. The team needs to focus on making it to the postseason and the Super Bowl. If necessary, Jerry can consider recruiting Nick Foles with the available resources. I'm a devoted Dallas Cowboys fan who is tired of feeling disappointed. I'm saving up to bring my family to a game and hoping that someone out there will hear my plea. Thank you.

My husband, a devoted Dallas Cowboys fan, is in a challenging health battle with stage 4 colon cancer. Transitioning to hospice care in December [redacted], we are seeking support for his bucket list through a GoFundMe account as we are financially strained. Due to his immune system's vulnerability, he can't sit amongst the general audience due to the cancer. A recent hip injury further complicates his situation. Despite the prognosis, he hopes to celebrate our grandchild's first birthday in April and his 60th in July. While his oncologist is cautiously optimistic, attending one more Cowboys season seems doubtful. We appreciate any assistance in fulfilling his dream. I can provide necessary documentation and have his hospice social worker verify this information. While we hope for a cancer miracle, we remain realistic. Thank you, Sherry J., [redacted].

I would like to address Jerry Jones and Stephen, requesting that they consider playing Prescott for this year only and then trading him to the Bengals at the end of the season. Instead, they should aim to acquire a quarterback named Justin Herbert, who stands 6'6" and has a substantially better arm than Dak. This strategic move could potentially lead to a Super Bowl victory. Additionally, it's suggested to trade Elliott to a team with a high draft pick and replace him. This plan aims to bring about positive changes for Dallas and its devoted fans, like Aikman, myself, Irvin, and Smith. Jerry, it's essential to make these adjustments to improve the team and save money. Let's prioritize the team's success over individual players' egos.

I used to be a Cowboys fan when Roger Staubach was a legend, long before the team faced challenges. My mother-in-law admired Tom Landry and the class of those players. Nowadays, I am disenchanted with the current "new" Cowboys. They seem self-absorbed and money-focused, disconnected from the harsh realities of poverty and danger in this country. Players like Elliott should remember their roots. The front office seems to prioritize Jerry Jones' wealth over everything else, which is disheartening. DeMarcus Ware exemplifies today's Cowboys and the broader issue of wealthy NFL players. He disrespected and ignored a young fan who simply wanted an autograph, showing a lack of humility. This is what the Dallas Cowboys have become. I hope for a day when these overpaid, soulless players face consequences for their actions, a day that might come sooner if certain political parties have their way.

I have not been able to attend a Cowboys game due to my disability, but my husband wants to take me. I've been a fan since the 70s and would love Jerry Jones's autograph related to the Salvation Army, my favorite charity. Despite my disability, I volunteer with the Salvation Army during Christmas and other organizations in retirement. I understand many wish for things, but getting an autograph or attending a game would be a dream come true at 66 years old. Thank you in advance. Yolanda L. (Address and contact information redacted)

As a lifelong Cowboys fan who has supported the team since the days of Roger Staubach, my son and I made a special trip from West Monroe, Louisiana to AT&T Stadium last year to see our favorite team play for the first time in person. We encountered an issue at the stadium where our mobile tickets displayed an inaccessible barcode, preventing us from entering. Despite our efforts, no one assisted us, leading us to drive all the way back to Louisiana feeling extremely disappointed. Unfortunately, we did not receive a refund for the experience. This was a truly disheartening situation for me and my son, as we both have a deep love for the Cowboys. We are eager to return to that magnificent stadium and watch our beloved team play. The passion for the Cowboys runs deep, and we long for the opportunity to have a better experience in the future. Thank you for listening to our story.

I'm reaching out for support for my two cousins who are battling muscular dystrophy. Tanya, a devoted mother, has already lost one son, and her other two sons are also struggling. All the boys want is to watch a football game with the Dallas Cowboys before their time runs out. They require constant medical attention but dream of the experience in a box to ensure their safety. Additionally, they expressed a wish to meet a specific blonde cheerleader from the team. I am deeply moved by their situation and hope to make their last wish a reality. I can be contacted at [redacted]. My name is David Taylor, and though I am financially limited due to my disability, I plead for assistance in granting these boys' final wish.

Hello, I am writing on behalf of a dear friend, Jan Meskill, who is battling pancreatic cancer. Jan, a dedicated wife, mother, and grandmother, has been serving individuals with mental illnesses at Denton County MHMR for many years. As she faces uncertainty with her illness, this Thanksgiving could potentially be her last. As a loyal Dallas Cowboys fan, I am reaching out to request for Jan and a guest to attend the Thanksgiving Day game on the Cowboys' sideline. Jan's upcoming birthday on Nov. 17th adds significance to this wish. Despite being a lifelong Giants fan myself, I believe Jan deserves this special experience. While I understand such requests are not uncommon, I am pleading for assistance to create a memorable moment for Jan. Thank you for considering my request and may God bless you for your kindness. Thank you. JJ

A person claiming to represent the Cowboys, named Lincoln Coleman, is contacting individuals falsely offering game tickets for $[redacted]. He mentions a marketing event to replace a fan called Ray. My friend's family lost $[redacted] in this scam through Zelle payment. The tickets promised with emailed barcodes never materialized. This situation is criminal, and action needs to be taken against this individual. I plan to escalate this issue to the TV news for further awareness.

Hello Jerry, I've been a Dallas Cowboys fan my whole life. To address the issues within the organization, consider making some changes. Firstly, focus on leadership and decision-making by potentially bringing in Jimmy Johnson as the GM and Sean Peyton as the head coach instead of Mike McCarthy. Secondly, prioritize integrity, intelligence, and energy within the team to prevent any internal issues. Lastly, work on improving the offensive line to boost the team's performance. It's important to aim for success on the field rather than just making headlines. Your loyal fans are suggesting these changes for the team's success. Remember, money and power can cloud judgment over time. Best regards, Curtis C. Preston

I am writing from Pennsylvania to share the story of a young player from Karns City gremlins who was seriously injured in a high school football game last Friday. Mason Martin, number 2, suffered a collapsed lung and a brain bleed, leading to emergency surgery and the removal of part of his skull. I am reaching out to ask if there's a way for the Cowboys to acknowledge his bravery and show support. Spreading the word and helping his family during this challenging time would be greatly appreciated. Thank you for your consideration. Sincerely, Patsy Beabout