Coin-o-matic Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Coin-o-matic customer service, archive #1. It includes a selection of 1 issue(s) reported December 20, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
While doing laundry on December 13, [redacted], I needed to add funds to my laundromat card. After adding $50.00 on Berloiz Street, the transaction did not reflect on my laundry card but debited from my bank account. I contacted Metropolitan Structure, who provided a Coinamatic number. After sending bank proof on December 16, I spoke with Julio from Coinamatic today who couldn't locate my account. I provided my details again. What should be my next step? This has been inconvenient, and I am hesitant to reload funds onto my laundry card until this is resolved. Can anyone advise me on when I can expect a refund? My confirmation number is [redacted] from December 16, [redacted]. Thank you, R. Harihar
Reported by GetHuman4129525 on Friday, December 20, 2019 7:09 PM

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