Cleveland Browns Customer Service Issues

I am a regular at a Browns home bar named Trappers in Welland, ON, Canada. The owner, Dan, is a passionate Browns fan who has organized an annual bus trip to Cleveland for a September game since [redacted]. This year, we were informed that buses are not welcome at the stadium and no tickets were available. Please remember us, the loyal fans who have supported the team for years. As a fan since circa [redacted], I urge the Browns organization to show respect to our loyalty and ensure that Dan and his customers have access to tickets. Thank you for addressing this issue. On a side note, I am eagerly looking forward to September and the start of the season. Let's go Browns!

Hello, I tried to buy tickets for the Browns and called the [redacted] number. I was told there's a $5.00 fee per ticket for printing. I only have a computer, no cell or tablet. This fee seems unfair, as the Indians don't charge and you can print a PDF ticket. It's not fair to those who don't use cell phones; I can buy a whole pack of paper for $3.99. This policy should be changed to accommodate all fans.

Hello, my name is Jessica S. I have a story to share about my upcoming wedding and the special surprise I planned for my fiancé, Brian S., who is a huge Cleveland Browns fan. Despite living in Utah, Brian always flies back to Cleveland for games because of his family's dedication to the team. For our wedding cake, I collaborated with Wild Flour Bakery to create a design featuring the Browns logo. Unfortunately, we were informed that we needed a copyright release from the Browns to proceed. Despite Brian's dad's efforts, we were told that the Browns no longer provide such permissions. This news was disheartening as this detail meant a lot to Brian. I'm reaching out to see if there's any possibility of receiving a one-time exception for using the logo on our wedding cake. I understand if this isn't possible, but it would truly make Brian's day even more special. Thank you for considering my request.

I contacted the phone number provided to speak with a representative for the Cleveland Browns. I had detailed my issue previously but wanted to share the response I received. The representative mentioned that there are limitations to what can be done in such situations. It appears that contacting security may not always lead to immediate action. Upon checking, it was found that the individual removed by security was not ejected from the premises. The team can impose a $[redacted] fine during the game, but security must witness the disruptive behavior. It seems that having witnesses who can validate the problem is crucial before involving security. So, it is advisable to have support from others in the vicinity before escalating the issue to security.

I've heard about the controversy surrounding the new quarterback being accused of misconduct. It's concerning to see football players engaging in inappropriate behavior and still making a lot of money. We shouldn't tolerate any form of abuse towards women. Players need to understand that respect is earned, regardless of their financial status. It's important to educate them on appropriate behavior and the importance of respecting others. Actions speak louder than money, and we should expect better conduct from athletes. Let's promote a culture of respect and integrity, both on and off the field.

I was extremely disappointed by the coaching, quarterback performance, and overall lack of leadership in the last game. It was embarrassing to watch. Mike Tomlin is a true coach, and the ownership is solid. Unfortunately, once again, the Steelers have let us down. As a loyal fan who supports the team year after year, this has been one of the worst experiences in my life. Nothing compares to the pain of being a lifelong fan right now. Sending prayers for the player #24.