Christmascentral.com Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Christmascentral.com customer service, archive #1. It includes a selection of 2 issue(s) reported December 9, 2021 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I placed an order for electric candles on Sunday, December 5th, with a reference to purchase order [redacted]. After contacting Christmas Central on December 7th and getting ticket reference [redacted], I was hoping for shipping information, but there have been no updates yet. I am eagerly waiting for the candles as I cannot illuminate my lights without them. Thank you for looking into this for me. Sincerely, Don Norman
Reported by GetHuman6892870 on Khamis, 9 Disember 2021 pukul 12.33
I have not received all my North light nutcrackers from Amazon. My order #[redacted]-[redacted] for the nutcracker suite was supposed to include Clara, Mouse King, and Drosselmeyer, but I only received the Prince twice. In my first order and second order #[redacted]49, I got duplicates of the Prince. How can I get the missing nutcrackers to complete the set of 4? I need Clara, Mouse King, and Drosselmeyer to have the full collection.
Reported by GetHuman7029825 on Ahad, 16 Januari 2022 pukul 20.44

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