CashAdvance.com Customer Service Issues

I recently received an email informing me of a lawsuit against me, along with an arrest warrant attached. For the past two days, I have been receiving harassment regarding a loan I supposedly owe. The email instructed me to send the funds via MoneyGram to an individual, not a company. I am seeking clarification on whether I indeed owe any money to CashAdvance and require my account details. Despite numerous attempts, I have been unsuccessful in reaching a representative over the phone.

Hi Team, I have made a repayment of $3,[redacted] only to be asked by your company employees to pay an additional $2,[redacted]. They assured me that the loan status would be updated to closed, and the excess amount would be refunded promptly. However, I have yet to receive any resolution. Despite my numerous emails, there has been no response. I am truly dissatisfied with the service. Please assist in resolving this issue promptly. Loan ID: L[redacted][redacted] For further details, please contact me at [redacted]. Thank you for your prompt attention to this matter.

I just received an email alleging that I defaulted on a loan in the name of Carlton Lovelace. The problem is, I have not taken out any loans, and there is no record of this on my credit report. The email states that the loan was from Cash Advance Inc., a company unknown to me until now. The email was sent from [redacted], and the account number provided is GP082027L6P. The email demands a payment of $[redacted] and is signed by someone named Melissa Hasty.