Carolina Hurricanes Customer Service Issues

As fans of the Canes, we typically enjoy sitting in Section [redacted]. The games are always fantastic, and the staff is exceptional. However, during last night's game, we found ourselves seated high up in Section [redacted]. While we have been in this section for preseason games before, the high prices of the seats left us feeling a bit disappointed. We noticed that only those in the expensive seats received giveaways from the Pepsi Squad and had opportunities for close encounters with players. It seemed unfair that lower-priced seats did not receive the same treatment. The high prices of food, drinks, and apparel were also a concern, as we observed many families sharing items due to the expensive concessions. While the games are enjoyable for families, it would be nice if all fans received equal attention and opportunities for a more inclusive experience.