Canadian Anti-Fraud Centre Customer Service Issues

I have been repeatedly contacted by individuals claiming to be from the CRA, threatening me with arrest warrants in recorded calls. The numbers used are [redacted] and [redacted]. After reaching out to the CRA, they confirmed it's a scam. The calls have been made to my home number [redacted] and my cell phone [redacted]. I suspect they may be criminals. I am in a vulnerable state after cancer treatment and these calls are causing unnecessary stress. I seek help to stop these calls and pursue legal action against the scammers. Thank you for any support you can provide.

Oton Strgar Bastijanova 2 [redacted] Cavtat, Croatia SIN: ... ... [redacted] To Whom It May Concern: Re: POSSIBLE FRAUD On May 23, [redacted], I received an email that appeared to be from your CRA office, informing me of a $[redacted].00 tax refund for [redacted]. I completed and mailed the requested form without suspicion. A month later, on June 23, [redacted], I received a suspicious email from TD Canada Trust regarding authorization for security codes. I contacted TD EasyWeb, and after a discussion, they suspected fraud. I lost money from my checking account, resulting in the cancellation of my TD Debit Card and EasyWeb access. My wife and I, Canadian Non-Residents living in Croatia, depend on our monthly OAS & CPP pensions deposited into this account. TD promised an investigation and a new Debit Card, which hasn't arrived yet. I am reaching out to you to highlight this fraudulent activity in your name and seek assistance. Sincerely yours, Oton Strgar

Hello, I hired Nickey Rautenberg Marketing in February [redacted] to handle social media marketing for my business. Unfortunately, there were constant delays and excuses. Communication became scarce, leading me to seek another professional to complete the work. I requested a $7000USD refund, to which Nickey initially agreed. However, issues arose with payment methods, prolonging the process. Despite assurances, only partial payments were made and as of now, $2500USD remains outstanding. Numerous emails have been sent without any resolution. This experience has been frustrating, stretching over 18 months with no proper refund in sight. I believe it's important to highlight this concerning behavior for the benefit of others. Best regards, Sally B.

I'm having trouble reaching anyone who can assist me in verifying the legitimacy of True North Disability Services in Surrey, BC V3S 2V7. They mentioned a potential benefit of $20,[redacted] or more due to my Ulcerative Colitis condition and disclosed a 20% commission fee on Benefits retrieved from CRA. Their business number is [redacted]81. I would appreciate any help in confirming if they are a legitimate company.

On November 8, [redacted], my vehicle was broken into and sensitive documents from various financial institutions were stolen. The police report number is LP[redacted]4 with Officer M. Smith from Wellington O.P.P. Less than 12 hours after the incident, I was contacted by a lending institution in Guelph regarding a loan application I did not submit. They confirmed the issue and escalated it to their fraud department. I provided this confirmation to Officer Smith at [redacted] I hope this information helps in securing my financial standing and identity. Please reach me at [redacted] or [redacted] for further assistance. Thank you.

Dear Sir/Madam, My family and I were searching for a Corgi puppy online and came across one outside our city. The seller claimed they could send the puppy via a pet carrier, but it turned out to be a scam. They asked me to pay for insurance, a carriage cage, and other fees, promising a refund with interest upon delivery. I should have realized it was a scam when they requested payment through Western Union to someone in Cameroon, but they reassured me with photos and messages every time I had doubts. The seller even threatened legal action for animal abandonment when I refused to pay more. After realizing there was no puppy, I reported the incident to the local police and was advised to contact you since I provided my driver's license to the seller. Please contact me at [redacted] to discuss further. Thank you for your attention. Jun

Dear Sir, I am reaching out from Myanmar to express my concerns about a company advertising Canada work permits. They are using the national flag and the name of Canada Visa and Work Permit on their Facebook page, promising job opportunities in Canada with competitive salaries. After contacting them through Messenger and completing a visa application form, they informed me that my application scored above 67 points in the selection factor. They are now requesting payment through various transfer services such as Bitcoin, Paypal, MoneyGram, Western Union, and RIA. I kindly ask for your prompt investigation into this situation to prevent any potential illegal activities. The company has provided an invoice letter with an address at [redacted] Slater Street, Ottawa, Ontario, K1P 5H9, Canada, and contact number +1[redacted]. Thank you for your anticipated assistance, and I look forward to your guidance on this matter.

We have been receiving numerous long-distance calls from unfamiliar numbers, often without anyone on the line when we pick up. Some calls occur daily at the same time. In addition, we have encountered individuals claiming issues with our computer and telemarketing calls for services like duct cleaning, although the latter have ceased. Despite reaching out to our phone service provider, Rogers, they indicated they are unable to assist and suggested contacting this platform for potential solutions. Any guidance would be appreciated. You can contact me, Denis S., at [redacted] or via email at [redacted].

I arranged for a U.S. mailing address in Delaware with the intention of having parcels redirected to me in other countries. The company, now known as RUSH, handled shipments for me to Sierra Leone. Despite paying $[redacted] for a Head Gasket Set, a crucial part for my car repair, it was left out when they repackaged and shipped the items. After paying the $89 shipping fee, it took RUSH over a month to send the items via U.S.P.S. Upon arrival in Sierra Leone, the crucial part was missing. They claimed customs removed it, but I was present when customs inspected the package and it was not there. I provided RUSH with the delivery signature and contacted PayPal for a refund, but they ruled against me. I notified the U.S. Postal Service Fraud Division and the FBI's IC3 regarding this issue.

I am Sinniah S. I have been receiving repeated calls from 1-[redacted] and 1-[redacted], both claiming to be from FRD INC. When I answered, no one responded, but there was a message prompting for Tony Blanchard to press 1. I adhered to the instructions. The calls persist, including one today. I seek assistance in halting these calls. Thank you, Sinniah.S.

I posted an ad on Kijiji for a Kenmore Washer & Dryer. A potential buyer contacted me expressing interest in purchasing despite the distance between us. They mentioned sending a certified cheque via UPS for payment, along with movers to pick up the items. I provided my details and mentioned the option of using PayPal to avoid additional costs. The buyer assured me that the payment was sent and included extra funds for the movers. However, red flags were raised as their story became more elaborate, especially since they wanted me to deduct the mover's expenses from the overpayment. I decided to seek advice from my bank and the police regarding this potential financial fraud situation.

I made a purchase from Hazel Jar on May 4, [redacted], and noticed the billing address was listed as Canada. Despite multiple attempts to contact the company, I received inconsistent responses regarding the status of my order. Initially, they claimed my package was held at customs, later saying it would ship within 7-10 days, but failed to provide a valid tracking number. After escalating the issue through PayPal on June 20, [redacted], I was informed my shipment was en route. However, the tracking number provided on July 2 turned out to be invalid when checked. When I disputed the delivery status, showing evidence of the tracking error, Hazel Jar stopped responding to my inquiries. It's disheartening to experience this lack of customer service. Awareness of this issue is crucial to prevent others from falling victim to their deceitful practices. Regards, Sheila G.

This situation is extremely frustrating. I have tried reaching out numerous times to no avail. I am currently facing serious threats, harassment, and identity theft resulting in substantial financial loss. The individuals responsible have coerced more than $[redacted],[redacted] from my family and me and are now falsely accusing me of a crime. Despite changing my phone number, location, and email addresses, they continue to contact me. It has been a two-year ordeal where I have lost everything to these criminals. I urgently need assistance as they still persist in contacting me. Over $[redacted],[redacted] has been taken through wire transfers and numerous bitcoin transactions. I possess evidence such as emails, phone numbers, and bitcoin wallet addresses. I am seeking genuine help and advice rather than online assistance. This is a situation that requires immediate action. Kindly respond promptly. Thank you. Sincerely, Darcy.

This is a detailed account of a scam I encountered recently. An organization claiming to be Readers Digest notified me of a supposed $1.46 million win and proceeded to send two checks totaling $9,[redacted] from CAMI Legal in Edmonton. Following their instructions, I deposited the checks and contacted their supposed agent, James Watkins. He instructed me to withdraw $9,[redacted] for a "certificate of ownership," which raised suspicions. Upon verifying with Readers Digest that this was indeed a scam, I opted not to withdraw any funds and informed the scammer accordingly. The checks are likely fraudulent, and I have cut off further communication with the scammer.

I received a scam call from someone pretending to be associated with the police, claiming that my granddaughter was in a car accident, had drugs in the car, and was now in jail needing $[redacted] for bail. They put me in touch with a supposed lawyer named James Pearson who instructed me to say the money was for renovations when asked by the bank. He promised to call back in a few hours. The caller used the phone number [redacted] and provided a fake case number YZ-345TM. This is the third such call we've received; the first was about our grandson, and we almost fell for it. This time, the caller identified themselves as a girl. "James" mentioned using a courier system to collect the money. To protect my granddaughter's identity, I provided a false name, May Stephenson, during the call. I want to share this experience to warn others about this scam.

A man and a woman visited my home claiming to be from Enbridge Gas. They mentioned they were checking on the "Federal Carbon Charge" fees and advised that consumers shouldn't pay more than $30 annually. After reviewing my bill showing $4.54 for the previous month, they took my details to address this with customer service. While they appeared professional, had corporate access cards, and took a photo of my bill with my name, address, and Enbridge account number, I grew suspicious and contacted Enbridge immediately after their departure. Enbridge confirmed they were not conducting such visits and recommended reporting the incident to the police, which I have done. I am concerned about the information they obtained.

I posted an ad on Kijiji for $[redacted] and got contacted by three people via text. One person, pretending to be a couple, emailed me and agreed to purchase the item. I requested a photo ID, which was provided, but I suspect it may not be genuine as the email name and the name on the ID don't match. The supposed husband's phone number is [redacted], and the supposed wife's email is [redacted] They sent me a bank draft payment for $1,[redacted], but I declined it as I believe it may be a scam. The person threatened legal action when I refused the payment. The other interested buyer requested pictures via text, but upon learning about the bank draft payment to the other individual, they lost interest. Their phone number is [redacted]. I wanted to raise awareness about this situation to caution others who may encounter similar issues.

On July 18, [redacted], in the early afternoon, I reserved a Sunwing flight to Cancun for the advertised price of $[redacted].00. I selected the dates July 29 to September 16, [redacted]. I also purchased insurance for flexibility. My intended travel date changed to September 1, [redacted], but I made a mistake with my booking. Upon realizing I was charged $[redacted].00 instead of the expected amount, I contacted One Travel at 1-[redacted]. After a series of confusing calls and hold times, I decided to cancel the ticket within hours of booking for a fee of $[redacted]. Despite agreements with supervisors, the refund process became prolonged, leading me to feel frustrated and blocked from making changes. This situation seems fraudulent, and I am seeking help as my flight departs in just seven days.

I recently started using TeamViewer for trading cryptocurrencies. I funded my account with approximately C$[redacted] three days ago. I've been having daily one-hour chats with KEVIN HUDSON since then for guidance. Today, he requested a photo of my driver's license, which I provided. Shortly after our conversation, I received a call from a woman at 1{[redacted]}[redacted] claiming that TeamViewer is a scam and that sharing my driver's license was fraudulent. I am concerned and would like this to be looked into further.