CalFresh Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about CalFresh customer service, archive #1. It includes a selection of 3 issue(s) reported July 31, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
After completing the verification form and speaking with a representative, I explained my daughter's situation - recovering from a knee surgery and being unable to continue her physical therapist aide job. She has returned to school and is now babysitting part-time. Despite the rejection for food stamps, with her new job, do we now qualify for assistance?
Reported by GetHuman933428 on Tuesday, July 31, 2018 5:49 AM
Reference: Case no, 1B1R900 I attempted to submit my completed SAR-7 form over the phone on November 23 to renew my CalFresh benefits before their expiry on November 30. The representative informed me that I only needed to fill out a gifts/loans statement form, which they assured me would be sent to me by November 26 or 27. Regrettably, I have yet to receive this critical form, and I am concerned about losing my benefits. Requests to CalFresh: 1. Extend my deadline. 2. Fulfill their commitment by promptly mailing me the required gifts/loans statement form they mentioned last week. Sincerely, Lisa E. Farrell
Reported by GetHuman-lisafa on Friday, November 30, 2018 2:44 AM
I submitted my SAR 7 form on August 1st, and received an email stating that my report was reviewed and looked good. However, on August 5th, I received a letter stating that my CalFresh benefits would be stopped due to questions #9 and #10 on the SAR 7 form being incorrect. I corrected the answers as requested and provided a detailed explanation for my initial responses. Despite this, I continue to receive letters stating my SAR 7 is incomplete and my benefits are being cut off. I have been attempting to contact the Colton office but have been unable to reach them due to a high volume of calls. The website has also been uncooperative, and I have had trouble leaving a call-back message. I am in need of assistance. Thank you, Lori A.
Reported by GetHuman8590687 on Tuesday, August 29, 2023 8:47 PM

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