British Petroleum Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about British Petroleum customer service, archive #1. It includes a selection of 5 issue(s) reported January 30, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
On January 28th around noon, I bought a cheeseburger at your gas station located at [redacted] S.W 9th St, Des Moines, Iowa. After leaving, I found the burger to be very thin. Upon opening it, I discovered there was no burger, only cheese and bacon. The bun was also tough. I still ate it but unfortunately got food poisoning. I experienced a fever that night and have had diarrhea continuing into today. I urge you to investigate the food handling procedures at that store.
Reported by GetHuman4311015 on Khamis, 30 Januari 2020 pukul 19.10
My mother, Ruth A. Rosewitz, passed away in July [redacted]. Around [redacted], her great aunt, Ruth Gaethke, gifted her with BP stocks. I have been unable to find the stock certificates and am hoping you can confirm if my late mother owned BP stock so I can determine whether to continue the search. My mother lived at [redacted] Los Amigos Circle, Fountain Valley, CA [redacted], from [redacted] until her passing. She can be reached at [redacted]. My name is Jane M. Rosewitz-Murray, residing at [redacted] Newhope Street #[redacted]-B, Fountain Valley, CA [redacted], reachable at [redacted]. I acknowledge your obligation to privacy laws but would appreciate a simple response such as "keep looking" or "Do Not Waste Your Time." The estate closure hearing is scheduled for this August, and resolving this matter before that date would be greatly appreciated. Thank you for your assistance. Jane M. Rosewitz-Murray
Reported by GetHuman5922773 on Ahad, 4 April 2021 pukul 22.13
I am Dmitriy O., a Welder. I am interested in joining your company due to its dynamic growth and the ambitious team of professionals it has. I am eager to exchange experiences with the best specialists, bringing my own expertise and commitment to continuous improvement. I believe my skills and enthusiasm for welding make me a valuable asset to your projects. I have attached my resume for your review. Thank you for considering my application. I am looking forward to the opportunity to learn more about your company and the role of a welder. Sincerely, Dmitriy.
Reported by GetHuman-gans_ on Rabu, 14 Julai 2021 pukul 13.56
Hello, I would like to share that amongst my late mother's possessions, I came across a collection of commemorative coins, proof sets, and uncirculated items. However, I am having difficulty identifying one specific coin featuring the BP logo. The front of the coin displays the BP shield with an Alaska relief, rays in the background, and inscriptions "BP EXPLORATION ALASKA INC." and "WESTERN NORTH SLOPE ASSET". On the back, an image of an owl flying over a pipeline and oil well is surrounded by the words "PERFORMANCE" and "EXCELLENCE". The coin's edge is smooth, with the number "[redacted]" or "[redacted]" engraved. This unique coin likely holds significance to BP, possibly commemorating a special event. Unfortunately, I am unable to attach pictures for reference. Any assistance in identifying this coin would be greatly appreciated. Thank you for your help, - Barth
Reported by GetHuman-bkdawe on Isnin, 12 September 2022 pukul 02.27
I visited the BP gas station on Potomac Avenue in Pittsburgh, Pennsylvania [redacted] at 4:05 PM (16:05 EST). Upon arrival, I observed two clerks on duty. One clerk was preoccupied with assisting a customer at the checkout, while the other was engaged in conversation with a man who pointed out my presence at the Lottery register. Despite being aware of my presence, the clerk continued talking to the man. Only after the first clerk became occupied with another customer did she eventually attend to me. When she inquired about my winnings, I confirmed that I had won. However, instead of providing customer service, she rudely exclaimed, "DON'T YOU SNATCH FROM ME AGAIN!!!!". This behavior was unacceptable and disrespectful. I am seeking an apology for this mistreatment.
Reported by GetHuman-cafealai on Sabtu, 17 Jun 2023 pukul 20.59

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