Bridgestone Corp Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Bridgestone Corp customer service, archive #1. It includes a selection of 3 issue(s) reported October 7, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Subject: Replacement Request for Damaged Tyre Dear Sir, I am writing to bring to your attention an issue I have encountered with one of the tyres I purchased from HARSHAL TYRES on 03/11/[redacted]. I bought 4 Tyres for a total of Rs. 21,[redacted], with Invoice No. [redacted], from your shop located at Old Agra Road, Manoharpada, opposite Bhramhala Talav, near Babubhai Petrol Pump, Thane (West). In early June, one of the tyres got punctured due to an iron object, and upon inspection, it was found to be damaged. As it was under warranty, I deposited the tyre at the shop in early June [redacted] for a replacement. Despite assurances from your customer care that the warranty would cover it, I have yet to receive a replacement. The shop initially cited delayed production due to COVID-19, but now they are refusing to replace the tyre without providing a reason. Moreover, my claim was unexpectedly rejected on 21/09/[redacted], citing a 'Flat tyre'. I kindly request your prompt assistance in resolving this matter by honoring the warranty commitment and providing the replacement tyre as soon as possible. Thank you for your attention to this issue. Yours faithfully, Desh Raj B-[redacted], Kavya Residency, Near PMC Bank, Anand Nagar, Kasarvadavali, Thane [redacted], (M) [redacted]
Reported by GetHuman-drjais on Wednesday, October 7, 2020 7:06 AM
Dear Sir, I am a British citizen residing in the Dominican Republic and working as a Municipal Police Liaison Officer in La Caleta La Romana. We have successfully proposed a concept for tyre pressure check points at major toll gate stations on the island to enhance road safety. Our aim is to prevent accidents caused by both under-inflated and over-inflated tires by offering free air pressure checks. We seek a tyre company to sponsor this initiative by providing equipment such as canopies, gauges, and pumps with their branding. The project will start at four stations in the Northwest. Your support would greatly contribute to promoting road safety in the Dominican Republic. I can be reached at +[redacted]6 or via Whatsapp at +[redacted]76 for further discussions. Thank you for considering our proposal. Best regards, Alan Walker
Reported by GetHuman8242775 on Saturday, March 18, 2023 1:39 PM
Good afternoon, I am reaching out for assistance regarding an issue I'm experiencing with Bridgestone. I kindly request someone from corporate to contact me for resolution. You can reach me at [redacted] or through email. My name is Alma F. and I recently purchased 3 sets of tires, asking for warranty on all of them. However, I was informed they only applied warranty to 2 sets. I bought a total of 12 tires and would appreciate a call back to address this misunderstanding. Thank you.
Reported by GetHuman8252393 on Wednesday, March 22, 2023 7:03 PM

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