Blue Cross Blue Shield (LA) Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Blue Cross Blue Shield (LA) customer service, archive #1. It includes a selection of 1 issue(s) reported February 6, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am a severe TBI survivor. I contacted Blue Cross to make it my primary insurance. The person I spoke with was extremely rude when I mentioned having Medicaid, and he abruptly ended the call. The entire conversation is recorded. Is this the standard treatment for your insurance customers? I am in need of rehab, but Medicaid coverage is insufficient. The audacity and rudeness displayed left me in utter disbelief. I have no alternative but to secure insurance. The prospect of acquiring your top insurance plan and experiencing such treatment is astounding. The conversation is documented from both ends. I anticipate a discount and consequences for his behavior, including potential job loss.
Reported by GetHuman4332965 on Thursday, February 6, 2020 3:11 AM
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