Bally Total Fitness Customer Service Issues

I bought a lifetime membership at Bally Total Fitness back in [redacted] or [redacted], now taken over by LA Fitness. Unfortunately, I lost my membership card and cannot find my contract. LA Fitness informed me that they will honor my membership if I can provide the member number or sale agreement. The membership was purchased at the Bally on Mall Blvd. in King of Prussia, PA, which is now transferred to the Bally at Village Dr. Still, I haven't been able to locate my membership details despite speaking with customer service and searching online. I paid over $[redacted] in monthly installments for a membership that was valid at all Bally clubs. I believe there must be a record of my membership somewhere; any advice?

Hello, I require assistance with transferring my father's Holiday Universal - Bally's membership to LA Fitness. My father is 79 years old, and about 7 years ago, when Bally’s in Voorhees, NJ closed, my mother, sister, and I had our lifetime memberships transferred to LA Fitness, which was accepting Bally's transfer memberships back then. Unfortunately, my father didn't reach out to LA Fitness at that time due to handling business matters. Now that he is retired and has more time, he would like to resume working out. LA Fitness is requesting his Bally’s membership card, which he has lost. All he possesses is the signed Holiday Universal lifetime membership contract dated 1-11-89. Could someone assist in resolving this transfer issue? If needed, I can be reached at [redacted]. Thank you, Anthony