Atafa.com Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Atafa.com customer service, archive #1. It includes a selection of 2 issue(s) reported May 17, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I bought a 20 lb. bucket of strawberry glaze from Walmart by AFATA for a wedding. After returning it due to a change in plans, the product was sent back to me as there were too many labels on the box. Even though I took it back to Walmart and they tried to generate a new shipping label, their system wouldn't cooperate. They advised me to reach out to you for a return shipping label so they could process the return from their store. Can you please provide me with a return shipping label for the product? Thank you.
Reported by GetHuman-farmmom on пятница, 17 мая 2019 г., 21:32
I recently purchased napkins from your company through Walmart.com. Although the overall quality of the napkins is excellent, I was disappointed to discover that one napkin was missing from the set. The website stated that the set should contain 12 napkins, but my package only had 11. I had three other individuals verify the count at my location. The package arrived unopened and undamaged, so the missing napkin must have been an error during the packaging process. I kindly request that your company send the additional red napkin to complete the set. Thank you for your attention to this matter. Recipient: Randy L. 33 Abbey Court Fishersville, Virginia [redacted] Contact: [redacted]
Reported by GetHuman5536883 on среда, 9 декабря 2020 г., 14:05

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