AskNow Psychic Readings Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about AskNow Psychic Readings customer service, archive #1. It includes a selection of 1 issue(s) reported May 1, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I contacted for a 20-minute reading and received a bonus 5 minutes with psychic Kim. Our call was cut short at 2 mins. Customer service assisted by adding the 5 mins back. After a call with Virgo, I didn't hear the signal and the call ended without a warning. I then spoke to another psychic for the remaining time. On checking my debit card, I found charges of $6.99, $20, and $52. I called Customer service, but the representative was abrupt, claiming I continued a call at $13.99/min after ignoring the signal. This is not something I would do as I can't afford that. The representative said they would look into it but have not followed up. I'm seeking a refund of $58.99.
Reported by GetHuman-lara_rob on mercredi 1 mai 2019 18:06
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