Aristokraft Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Aristokraft customer service, archive #1. It includes a selection of 6 issue(s) reported August 28, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am looking for a mildewcide degreaser for my kitchen cabinets that may have been mistreated prior to my ownership. The cabinets were possibly installed in March of [redacted], but could have been in storage before being placed in my apartment. I am unsure about the finish of the wallpaper inside the cupboards, on the bottom shelves, and adjustable shelves. Also, I am unsure if any finish is applied over the exposed particle board on the back edge of the adjustable shelves and drawer bottom. I need this information to determine the best disinfectant products to use safely on the cabinets. I would appreciate assistance from someone familiar with Aristokraft Cabinetry construction from around 2[redacted].
Reported by GetHuman-lzezarn on Tuesday, August 28, 2018 3:23 AM
I recently bought an Aristokraft Island with a base wastebasket. While the other drawers and doors have self-close glides, the wastebasket does not. It is disappointing that this particular part was not designed with the same feature. I am considering adding a separate glide to make it close after use. I find it frustrating that I have to keep it open if it won't close like the other parts. It seems impossible to reach Aristokraft directly without providing the dealer's details. I have already spoken with the dealer, and they did not address my concern properly, simply stating that's how it is. It's puzzling that the wastebasket does not self-close when the rest of the island does.
Reported by GetHuman3219808 on Tuesday, July 9, 2019 5:10 PM
I bought an Aristokraft kitchen Island assuming it came with all self-closing glides, but only the wastebasket/recycle cabinet doesn't have this feature. The dealer said this specific cabinet doesn't include self-closing glides. Despite this, when I ordered the island with this feature, I believe I should have been informed about the exception for the wastebasket cabinet. Can a different glide be installed on the base of the wastebasket?
Reported by GetHuman3219808 on Tuesday, July 9, 2019 5:21 PM
I recently had my kitchen cabinets redone by Bellevue Remodel and Design. While most of the doors and drawer fronts fit fine, I am missing 4 drawer fronts for my 35" vanity cabinets. The contractor had issues obtaining them from Aristokraft, so he made them himself. The replacements are very close but not perfect matches. I am looking for the correct drawer fronts in the Eastland style, Natural Maple finish, for cabinets VB, VDD, and the under-sink double sink cabinets. The measurements needed are specified in my post. Since the contractor's solutions were not exact, I am reaching out to verify if these drawer fronts are available to ensure a proper match. Thank you.
Reported by GetHuman3963764 on Tuesday, November 19, 2019 7:09 PM
Hello, in [redacted], I had what I believe are Radford kitchen cabinets installed in my kitchen. Recently, I purchased some appliances, and due to the size of the refrigerator, I need to replace the floor-to-ceiling cabinets. The contractor is unsure if the Radford cabinets are still available or if they are the same. I tried to research this, and they do look similar to what I currently have installed. I would greatly appreciate it if someone could confirm if they are still available. I prefer to discuss this matter over the phone, so please provide me with a contact number if possible. The appliances are scheduled for delivery, and I have already delayed it twice. I would be grateful for a prompt response. Thank you.
Reported by GetHuman-tinadec on Friday, October 30, 2020 4:15 PM
The Aristokraft cabinets, specifically the Durham PureStyle cabinets in white and stone gray, were installed in my new house by K Hovnanian. However, upon inspection, I have noticed numerous scratches and gouges on most of the cabinets. K Hovnanian's proposed solution is to paint over the damaged areas, but I believe that the appropriate course of action for new cabinets with factory finishes is to replace the damaged panels rather than painting over them. I am inquiring about the possibility of using a "skin" similar to contact paper to achieve a factory finish. I am seeking clarification and advice on this matter before finalizing the settlement. Thank you.
Reported by GetHuman-labullen on Monday, December 27, 2021 3:36 PM

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