American Modern Insurance Company Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about American Modern Insurance Company customer service, archive #1. It includes a selection of 1 issue(s) reported April 26, 2021 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I, Robert Palecki, with Policy #[redacted]-[redacted]-[redacted], contacted American Modern on 3-5-[redacted] regarding a payment inquiry. The representative informed me they had not received the payment I mailed before the due date of 3-6-[redacted]. To ensure timely payment, I made a phone payment on 03-05-[redacted], which was confirmed after a delay. Subsequently, the original check cleared from my bank. Despite being told the refund was included with the policy, I have not received it.
I have made numerous attempts to follow up, calling 7 times in the last two weeks, but have only experienced long hold times, averaging 15-17 minutes each call, without speaking to a representative. Please expedite the refund for the double payment promptly as requested.
Sincerely,
Robert Palecki
Reported by GetHuman-chpal on lunedì 26 aprile 2021 17:42
Help me with my American Modern Insurance Company issue
Need to call American Modern Insurance Company?
If you need to call American Modern Insurance Company customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Call American Modern Insurance Company