Ambetter of Arkansas Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Ambetter of Arkansas customer service, archive #1. It includes a selection of 2 issue(s) reported February 20, 2017 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I recently received a piece of mail from Ambetter of Arkansas addressed to Jennifer L Edmonds at my address. However, Jennifer does not reside here anymore as she moved out over a year ago. Her correct address is 73 Gapview Road, Conway, AR [redacted], not 75 Gapview Road as she has been providing to Ambetter. It seems she has been using my address falsely. I want to report this since she had enough time to update her mailing address with Ambetter.
Reported by GetHuman-sissiean on Isnin, 20 Februari 2017 pukul 19.19
I called yesterday and was on the phone for almost an hour with your car representative. I have a balance of $25.43 on my Visa rewards card but am unable to use it. The representative I spoke with informed me that, for an unknown reason, my account had been closed. I was told to contact the rewards department to have the card reactivated. Unfortunately, when I reached out to them, they stated that they do not have the authority to reactivate the card. I am in a tough spot as I need to pay my electric bill to avoid a power outage. How can I resolve this issue promptly?
Reported by GetHuman-ellarobe on Sabtu, 24 Jun 2023 pukul 17.51

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