Allergan, Inc. Customer Service Issues

As a clinical professor of neurology at LSUHSC, I am seeking connection with the Allergan representative covering the metro New Orleans area in Louisiana. My attempts to reach out by email have been unsuccessful. I am also inquiring about Scott Harbison's availability for billing support; should he no longer be handling those queries, I would appreciate information on the new contact person. I am keen to enhance my practice involving Botox for migraine, dystonia, and limb spasticity and would like guidance in contacting the relevant representative in this area. Please reach me through my private email, [redacted] Thank you, Dr. Caroline Barton, LSUHSC Neurology Dept.

I underwent breast implant surgery 12 years ago, and recently encountered a deflation in my right breast. Although my warranty had expired, I replaced the deflation in Nov [redacted]. Following instructions, I visited the website provided, paid $[redacted] to upgrade my warranty, and submitted the required information. In Oct [redacted], within a year of my previous surgery, I faced another deflation in my left breast and had it replaced in Nov [redacted]. Despite purchasing the upgrade, I am yet to be reimbursed. I only have my credit card statement as proof of purchase. My surgeon mentioned sending the implant back for investigation, a process that may take up to 8 weeks. It has been several weeks, and I have not received the $[redacted] reimbursement. Any assistance would be greatly appreciated. Thank you, Lisa G.

I have three important points to address. Firstly, as a 72-year-old female who has been using Combigan for 10 years, I have trouble getting the expected amount of drops from the container. Due to COVID-19 restrictions, I haven't received sample bottles from my doctor or local representatives, and I'm running low. I appreciate any assistance in sending samples directly to me or my eye doctors. Secondly, I question the accuracy of the bottle measurements and whether they are machine-controlled. Lastly, my recent bottles seemed to have less than the usual amount, lasting only about half the time they should. I wonder if there has been an issue with the contents. I welcome any communication regarding these matters.

Hello, I am Tarapong Buasai, a freelancer specializing in product sourcing and supplying medical aesthetics to clinics in Thailand. I recently purchased Juvederm Ultra 3 and 4 from a supplier in Europe for one of my clients, a doctor, who found these items unsuitable for her clinic. I have tried reaching out to the original supplier without success. I am now seeking assistance from Juvederm's customer service. I have detailed information on the products that need to be managed before they expire: Juvéderm ULTRA 3 LOT: X30LB10495 Expiration Date: [redacted].05 REF: 96666JR Quantity: 15 packs Juvéderm ULTRA 4 LOT: S30LB10599 Expiration date: [redacted].06 REF: 96667JR Quantity: 20 packs I am looking for guidance on the process of returning the products for a refund. If a return is not feasible, I am interested in exploring a switch to Juvederm Voluma. Please provide details on this process and any associated costs. I look forward to your response. Best Regards,