How do I talk to a human at this WildBlue Communications number?
A:Direct to human
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Tuesday, and the most busy day is Wednesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to WildBlue Communications Customer Service?
A:The average hold time is 33 minutes.The longest hold times are on Tuesday, and the shortest are on Monday.
This is the #1 most popular WildBlue Communications phone number out of 3. Click above to go back to the main customer service number and other contact information, including WildBlue Communications email addresses, twitter handles, and live chat options.
More WildBlue Communications Customer Phone Numbers
Toll-free · 24 hours, 7 days · Keep pressing 0. · Viasat Internet - If you know the phone number on your account, press or say 1. If you know the account number, press or say 2. If you do not know either number, press or say 3.
Toll-free · 24 hours, 7 days · Press 0 · Viasat Internet - If you know the phone number on your account, press or say 1. If you know the account number, press or say 2. If you do not know either number, press or say 3.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this WildBlue Communications phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to human
Here is how our research team describes the way the WildBlue Communications phone system greets you: Viasat Internet - If you know the phone number on your account, press or say 1. If you know the account number, press or say 2. If you do not know either number, press or say 3.
Below are some clips we've found from WildBlue Communications's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may need to look up your account
"Thank you for calling Viasat Internet.
This call may be monitored or recorded.
For quality and training purposes.
One moment while we look up your account."
Excerpt from a call with WildBlue Communications
Monday, October 28, 2024 10:17 PM
What are the hours and when should I call?
WildBlue Communications operates the call center for this 866-945-3258 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 58 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this WildBlue Communications phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like WildBlue Communications staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call WildBlue Communications is Tuesday.The most busy day to call WildBlue Communications is Wednesday. Again, this is based on a sample of 58 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Quietest
Wed
Busiest
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call WildBlue Communications is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that WildBlue Communications staffs the call center well on Tuesday.