Talk America Customer Service

Phone Number & Getting a Rep

Talk America Customer Service number

vincentg@talkamerica.com
Calls Customer Service·See main phone number & contact info
Q:

How do I talk to a human at this Talk America number?

A:Customer service representative email
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Tuesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Talk America Customer Service?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday.

All Talk America customer service contact information

This is the #2 most popular Talk America phone number out of 1. Click above to go back to the main customer service number and other contact information, including Talk America email addresses, twitter handles, and live chat options.

More Talk America Customer Phone Numbers

Customer Service

800-291-9699
Main phone number · Toll-free · 24 hours, 7 days · Say "Agent"; confirm phone number; say "Agent" at each prompt thereafter. ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Talk America phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Customer service representative email

What are the hours and when should I call?

Talk America operates the call center for this vincentg@talkamerica.com phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 73 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Talk America phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Talk America staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Talk America is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 73 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call

In summation, the best day to call Talk America is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Talk America staffs the call center well on Friday.
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