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Staybridge Suites Customer Service

Phone Number & Getting a Rep

Staybridge Suites Customer Service number

800-238-8000
Toll-free·Calls Customer Service· See main phone number & contact info
Q:

How do I talk to a human at this Staybridge Suites number?

A:Direct to human
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Saturday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Staybridge Suites Customer Service?

A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Wednesday.

All Staybridge Suites customer service contact information

This is the #2 most popular Staybridge Suites phone number out of 1. Click above to go back to the main customer service number and other contact information, including Staybridge Suites email addresses, twitter handles, and live chat options.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Staybridge Suites phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:  Direct to human
Below are some clips we've found from Staybridge Suites's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask your reason for calling (instead of a menu)

"So Thank you for calling Staybridge Suites reservations. Your conversation may be recorded for quality assurance.
For privacy details, visit I h g dot com slash privacy. To help us get you to the right person, please tell me why you're calling today."
Excerpt from a call with Staybridge Suites
Friday, May 9, 2025 6:59 PM

The first phone menu

"Thank you for calling Staybridge Suite reservations. To ensure high quality service, your conversation may be recorded. Please see our privacy statement at I h g dot com slash privacy to understand how we use and protect information.
Press one to provide feedback about your experience with the two question survey at the end of this call. Otherwise, press two or remain on the line."
Excerpt from a call with Staybridge Suites
Thursday, June 13, 2024 2:23 PM

What are the hours and when should I call?

Staybridge Suites operates the call center for this 800-238-8000 phone number 24 hours, 7 days.  The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 140 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Staybridge Suites phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Staybridge Suites staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Staybridge Suites is Thursday. The most busy day to call Staybridge Suites is Saturday.  Again, this is based on a sample of 140 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Quietest
Fri
Sat
Busiest

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday. 

The best time to call

In summation, the best day to call Staybridge Suites is Thursday.  This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Staybridge Suites staffs the call center well on Thursday.

Why call this Staybridge Suites number?

Below is a sample of recent calls to Staybridge Suites, and their purpose. Are any of these similar to the reason you are trying to call?
Room extension issue: I need to speak to a supervisor, like, immediately.
Taken from a call on Thursday, July 17, 2025 11:38 AM
Double charge refund issue: I'm calling because I had an issue with being double charged for a room, and I'm having trouble getting a refund.
Taken from a call on Monday, October 21, 2024 11:17 PM

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