Kentucky Department of Revenue Collections

Phone Number & Getting a Rep

Kentucky Department of Revenue Collections number

502-564-4921
Q:

How do I talk to a human at this Kentucky Department of Revenue number?

A:Press 0
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 8am-5pm CST. The least busy day is Wednesday, and the most busy day is Tuesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Kentucky Department of Revenue Collections?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Monday.

All Kentucky Department of Revenue customer service contact information

This is the #2 most popular Kentucky Department of Revenue phone number out of 2. Click above to go back to the main customer service number and other contact information, including Kentucky Department of Revenue email addresses, twitter handles, and live chat options.

More Kentucky Department of Revenue Customer Phone Numbers

Customer Service

502-564-4581
Main phone number · Mon-Fri 8am-5pm CST · Calling this Kentucky Department of Revenue number should go right to a real human being ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Kentucky Department of Revenue phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0

What are the hours and when should I call?

Kentucky Department of Revenue operates the call center for this 502-564-4921 phone number Mon-Fri 8am-5pm CT. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 663 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Kentucky Department of Revenue phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Kentucky Department of Revenue staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Kentucky Department of Revenue is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 663 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.

The best time to call

In summation, the best day to call Kentucky Department of Revenue is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Kentucky Department of Revenue staffs the call center well on Wednesday.
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