How do I talk to a human at this Flowers.com number?
A:Press 2 at each prompt.
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Flowers.com Customer Service?
A:The average hold time is 39 minutes.The longest hold times are on Thursday, and the shortest are on Tuesday.
This is the #1 most popular Flowers.com phone number out of 3. Click above to go back to the main customer service number and other contact information, including Flowers.com email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Flowers.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2 at each prompt.
Here is how our research team describes the way the Flowers.com phone system greets you: How can I help you today?
Below are some clips we've found from Flowers.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Hello, and thank you for calling one eight hundred flowers dot com.
Your call may be recorded for quality assurance purposes.
I can help you with your order, but did you know that there's help waiting on the web?
We offer immediate assistance by connecting you directly with one of our chat specialists.
Or by going to the my orders page to view our self-service options.
We are here to get you the help you need whenever you need it."
Excerpt from a call with Flowers.com
Tuesday, March 12, 2024 4:53 PM
What are the hours and when should I call?
Flowers.com operates the call center for this 800-468-1141 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 173 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Flowers.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Flowers.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Flowers.com is Sunday.The most busy day to call Flowers.com is Monday. Again, this is based on a sample of 173 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Flowers.com is Thursday.
Why call this Flowers.com number?
Below is a sample of recent calls to Flowers.com, and their purpose. Are any of these similar to the reason you are trying to call?
Order issue: Order is in bad shape.
Taken from a call on Saturday, January 25, 2025 12:13 AM
Order status inquiry: I wanna see where my order is at.
Taken from a call on Tuesday, November 26, 2024 6:55 PM
Inquiry about international delivery: I just wanna confirm if this service is actually just for the US residents or you are you are to also deliver it internationally?
Taken from a call on Tuesday, November 12, 2024 4:31 AM
Inquiring about flower delivery: I'd like to confirm if this service is only available in US.
Taken from a call on Sunday, November 10, 2024 3:39 PM
Requesting a refund: I like to speak to representative.
Taken from a call on Monday, October 28, 2024 3:47 PM
Requesting a refund: I'd like to speak to a representative.
Taken from a call on Monday, October 28, 2024 3:33 PM
Refund for undelivered flowers: Oh my gosh. I guess it has to be can y'all just get my money back?
Taken from a call on Saturday, September 21, 2024 9:31 PM
Wrong company: Sorry, wrong company.
Taken from a call on Tuesday, June 11, 2024 7:30 PM
Undelivered Mother's Day order: It's like this family received literally nothing from me.
Taken from a call on Tuesday, June 4, 2024 4:51 PM