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Dell (Canada) Customer Service

Phone Number & Getting a Rep

Dell (Canada) Customer Service number

800-906-3355
Toll-free·Calls Customer Service· See main phone number & contact info
Q:

How do I talk to a human at this Dell (Canada) number?

A:Press 3
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 7am-7pm EST. The least busy day is Sunday, and the most busy day is Monday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Dell (Canada) Customer Service?

A:The average hold time is 4 minutes. The longest hold times are on Tuesday, and the shortest are on Wednesday.

All Dell (Canada) customer service contact information

This is the #1 most popular Dell (Canada) phone number out of 1. Click above to go back to the main customer service number and other contact information, including Dell (Canada) email addresses, twitter handles, and live chat options.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Dell (Canada) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:  Press 3
Below are some clips we've found from Dell (Canada)'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Dell. Your call may be recorded for quality assurance and training purposes. If you know the extension you'd like to reach, press the pound key. For order status on new product purchases that you have not yet received, say order status. To make a purchase or get pricing or product info, say sales. For technical help, say tech support. For nontechnical inquiries, invoice requests, and incorrect, missing, or damaged parts received in your order, say customer care. You can also say repeat that. What's your order number?"
Excerpt from a call with Dell (Canada)
Thursday, March 14, 2024 2:50 PM

What are the hours and when should I call?

Dell (Canada) operates the call center for this 800-906-3355 phone number Mon-Fri 7am-7pm EST.  The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 162 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Dell (Canada) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Dell (Canada) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Dell (Canada) is Sunday. The most busy day to call Dell (Canada) is Monday.  Again, this is based on a sample of 162 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Wed
Thu
Fri

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday. 

The best time to call

In summation, the best day to call Dell (Canada) is Wednesday.  It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Dell (Canada) staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.

Why call this Dell (Canada) number?

Below is a sample of recent calls to Dell (Canada), and their purpose. Are any of these similar to the reason you are trying to call?
Order cancellation inquiry: I'm trying to get a hold of any human I can to ask about a recent order that I've placed and I wanted to change it and upgrade the storage.
Taken from a call on Friday, March 14, 2025 10:37 PM
Change delivery address: Change your address.
Taken from a call on Friday, January 31, 2025 7:08 PM
PC won't turn on: So our PC isn't turning on properly.
Taken from a call on Monday, January 13, 2025 12:35 AM
Incorrect shipping address: You have an incorrect shipping address.
Taken from a call on Tuesday, December 3, 2024 5:41 PM
Incorrect shipping address: Incorrect shipping address on recent order.
Taken from a call on Tuesday, December 3, 2024 5:39 PM

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