Cox Communications - Orange County, CA Customer Service

Phone Number & Getting a Rep

Cox Communications - Orange County, CA Customer Service number

949-240-1212
Calls Customer Service·See main phone number & contact info
Q:

How do I talk to a human at this Cox Communications - Orange County, CA number?

A:Press 2.
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Wednesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Cox Communications - Orange County, CA Customer Service?

A:The average hold time is 2 minutes. The longest hold times are on Monday, and the shortest are on Wednesday.

All Cox Communications - Orange County, CA customer service contact information

This is the #2 most popular Cox Communications - Orange County, CA phone number out of 3. Click above to go back to the main customer service number and other contact information, including Cox Communications - Orange County, CA email addresses, twitter handles, and live chat options.

More Cox Communications - Orange County, CA Customer Phone Numbers

Customer Service

833-489-1953
Main phone number · Toll-free · 24 hours, 7 days · Press 2 for customer service, press 1 to sign up for service or press 3 for current promotions ·

New Customer Concierge

888-715-3291
Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Cox Communications - Orange County, CA phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2.
Here is how our research team describes the way the Cox Communications - Orange County, CA phone system greets you: If you have a recent or active account with us, press 1. Otherwise, press 2.

What are the hours and when should I call?

Cox Communications - Orange County, CA operates the call center for this 949-240-1212 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 534 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Cox Communications - Orange County, CA phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Cox Communications - Orange County, CA staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Cox Communications - Orange County, CA is Tuesday. The most busy day to call is Wednesday. Again, this is based on a sample of 534 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call

In summation, the best day to call Cox Communications - Orange County, CA is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Cox Communications - Orange County, CA staffs the call center well on Tuesday.
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