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Celebrity Cruises Customer Service

Phone Number & Getting a Rep

Celebrity Cruises Customer Service number

888-751-7804
Toll-free·Calls Customer Service· See main phone number & contact info
Q:

How do I talk to a human at this Celebrity Cruises number?

A:Direct to a human
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Tuesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Celebrity Cruises Customer Service?

A:The average hold time is 3 minutes. The longest hold times are on Thursday, and the shortest are on Friday.

All Celebrity Cruises customer service contact information

This is the #2 most popular Celebrity Cruises phone number out of 2. Click above to go back to the main customer service number and other contact information, including Celebrity Cruises email addresses, twitter handles, and live chat options.

More Celebrity Cruises Customer Phone Numbers

Customer Service

800-647-2251
Main phone number · Toll-free · 24 hours, 7 days · Press 3. · Travel partners or guests of travel partners, press 1. To service your booking made directly with Celebrity Cruise, press 2. To reserve your cruise booking, press 3. For questions on a past sailing, press 4.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Celebrity Cruises phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:  Direct to a human

What are the hours and when should I call?

Celebrity Cruises operates the call center for this 888-751-7804 phone number 24 hours, 7 days.  The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 229 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Celebrity Cruises phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Celebrity Cruises staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Celebrity Cruises is Monday. The most busy day to call Celebrity Cruises is Tuesday.  Again, this is based on a sample of 229 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday. 

The best time to call

In summation, the best day to call Celebrity Cruises is Monday.  This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Celebrity Cruises staffs the call center well on Monday.
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