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iRobot.com Customer FAQ

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Recent iRobot.com Customer Questions

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Product Selection

Which iRobot model is right for me?

Choosing the right iRobot model involves considering your specific cleaning needs, types of flooring, and budget. Options vary...
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What is the warranty on iRobot products?

iRobot provides a limited warranty on its products that mainly addresses defects in materials and workmanship, typically...
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Are replacement parts available for iRobot models?

Replacement parts for various iRobot models are available, including crucial components like brushes, filters, and batteries....
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Does iRobot offer any accessories for customization?

iRobot provides a variety of accessories for customizing devices, including replacement brushes, filters, and cleaning tools...
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Usage and Scheduling

Can I schedule my iRobot to clean at specific times?

iRobot devices can indeed be scheduled for cleaning at particular times through the iRobot Home app, allowing for a consistent...
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Can my iRobot clean multiple rooms or floor surfaces?

Yes, iRobot devices, especially Roomba models, can effectively clean multiple rooms and various floor types. They intelligently...
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Is it safe to leave my iRobot unattended?

Leaving an iRobot device unattended is generally safe due to its built-in sensors that help avoid obstacles and prevent it from...
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Can I set up virtual boundaries for my iRobot?

Yes, many iRobot devices support the setup of virtual boundaries via the mobile app. This feature helps restrict the robot to...
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Maintenance and Troubleshooting

How often should I empty the dustbin on my iRobot?

The dustbin of an iRobot device should generally be emptied after each cleaning cycle, especially if it collects a lot of dirt...
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What should I do if my iRobot gets stuck or encounters an obstacle?

To help an iRobot device like a Roomba when it gets stuck, assess its surroundings for obstacles such as cords or toys and...
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How do I maintain my iRobot for optimal performance?

To maintain optimal performance of an iRobot device, regular cleaning of brushes, filters, and the dust bin is essential. This...
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How can I troubleshoot connectivity issues with my iRobot?

To resolve connectivity problems with an iRobot device, start by ensuring your Wi-Fi network is operational and within range....
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Battery and Controls

How long does the battery last on my iRobot?

Battery life for iRobot devices varies by model and usage, generally offering 60 to 120 minutes per charge. Cleaning mode,...
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Can my iRobot be controlled via a mobile app?

Yes, iRobot devices can be managed through the iRobot Home App, which allows users to schedule cleanings, monitor status, and...
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Can I reset my iRobot to factory settings?

Yes, iRobot devices can be reset to factory settings, typically through the settings menu or the iRobot Home app, depending on...
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