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What is the return policy?

Asked 2 years ago
iGearUSA.com has a well-defined return policy that allows customers to return products within a specific time frame after purchase. Generally, customers have thirty days from the date of receipt to initiate a return. The items eligible for return must be in their original packaging and unused, ensuring that they are in a resalable condition. It is important for customers to retain their original receipts or order confirmations, as these documents are typically required for processing returns. If the returned item does not meet the return criteria, such as if it has been opened or used, it may be subject to a restocking fee, or the return may be declined altogether. When initiating a return, customers usually need to follow specific instructions outlined on the website. This may involve filling out a return authorization form or contacting customer support, and customers are generally responsible for the shipping costs associated with returning items, unless the return is a result of a mistake made by iGearUSA.com, such as sending the wrong item or a defective product. For detailed information and any updates regarding the return policy or specifics about certain products, customers are encouraged to refer to the return policy section on the iGearUSA.com website. This will ensure that they receive the most accurate and current information regarding returns and potential exceptions to the standard policy.
Answered Sep 6th 2025

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