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getSTDtested.com Customer FAQ

Top Answers & How-to Guides

What is getSTDtested.com's Phone Number?

The question we are asked most often is about how to talk to getSTDtested.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I cancel or reschedule my testing appointment?

Yes, you can cancel or reschedule your testing appointment with getSTDtested.com. We understand that circumstances may change, and...
Ask any question you have about getSTDtested.com customer service, get an answer now.
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Types of Tests

What types of STD tests are available on getSTDtested.com?

GetSTDtested.com offers a comprehensive range of STD tests to address different needs. They provide diagnostic tests such as HIV, herpes,...
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Testing Centers

Where are the testing centers located?

Our testing centers are conveniently located throughout the United States. We have an extensive network of over 4,000 testing centers,...
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Appointments

Do I need an appointment to get tested?

No, appointments are not required for testing at getSTDtested.com. We understand that discretion and convenience are important when...
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Test Results Time

How long does it take to get test results?

At getSTDtested.com, we understand the importance of timely results. The wait time for receiving your test results largely depends...
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Accuracy of Results

How accurate are the test results?

The test results provided by getSTDtested.com are highly accurate. We aim to deliver trustworthy and reliable results to our customers....
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Payment Methods

What payment methods are accepted?

At getSTDtested.com, we offer multiple convenient payment methods to ensure a hassle-free experience. We accept all major credit cards,...
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Confidentiality

Is my personal information kept confidential?

Yes, we prioritize the confidentiality and privacy of your personal information. At getSTDtested.com, we understand the sensitivity...
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Identification Requirement

Do I need to provide ID for testing?

Yes, it is necessary to provide identification for testing at getSTDtested.com. We require a valid form of identification for several...
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Insurance Coverage

Can I use my insurance to cover the cost of testing?

Yes, you may be able to use your insurance to cover the cost of STD testing. GetSTDtested.com accepts major insurance providers and...
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Certification

Are the testing centers CLIA-certified?

Yes, all testing centers affiliated with getSTDtested.com are CLIA-certified. The Clinical Laboratory Improvement Amendments (CLIA)...
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Appointment Changes

Can I cancel or reschedule my testing appointment?

Yes, you can cancel or reschedule your testing appointment with getSTDtested.com. We understand that circumstances may change, and...
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Help me with my getSTDtested.com customer service issue

Ask any question you have about getSTDtested.com customer service. We will do our best to get you answers right away.
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