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eBay (Southeast Asia) Customer FAQ

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What is eBay (Southeast Asia)'s Phone Number?

The question we are asked most often is about how to talk to eBay (Southeast Asia) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent eBay (Southeast Asia) Customer Questions

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Payments and Fees

What payment methods can I use on eBay in Southeast Asia?

eBay Southeast Asia provides various payment options, including PayPal, credit and debit cards like Visa and MasterCard, and...

What are eBay's fees and charges in Southeast Asia?

eBay's fees in Southeast Asia include listing fees, final value fees based on sales, and optional monthly subscription fees for...

Can I use multiple currencies on eBay in Southeast Asia?

In Southeast Asia, eBay mainly utilizes the local currencies of each country for transactions. Buyers can view listings in...

Shipping and Returns

What is the return policy for eBay in Southeast Asia?

The return policy on eBay in Southeast Asia is set by each seller, so it varies by listing. Generally, eBay suggests a...

What are the shipping options available on eBay in Southeast Asia?

eBay Southeast Asia provides a range of shipping choices to meet the unique needs of buyers and sellers. Options can include...

Are there restrictions on shipping items to other countries from Southeast Asia?

eBay Southeast Asia enforces numerous restrictions for international shipping, varying by country. Sellers must be cautious...

Buying and Selling

Can I bid on auctions from sellers outside of Southeast Asia on eBay?

Users can indeed bid on auctions from sellers outside Southeast Asia on eBay, as long as those listings offer international...

What are the buyer protection policies on eBay in Southeast Asia?

eBay in Southeast Asia provides various buyer protection policies aimed at enhancing the shopping experience and building buyer...

What is the process for resolving disputes between buyers and sellers?

Dispute resolution on eBay Southeast Asia involves direct communication between buyers and sellers. If unresolved, users can...

How does eBay handle counterfeit items on its platform?

eBay takes counterfeit items seriously, implementing strict policies to combat their sale. They use advanced technology for...

Seller Tools and Features

Can I create a store on eBay in Southeast Asia?

Yes, individuals and businesses can establish an eBay store in Southeast Asia, with various subscription tiers offering...

What tools does eBay provide for sellers to manage their listings?

eBay offers a variety of tools for sellers to efficiently manage their listings, including the Seller Hub, an easy listing...

Is there a mobile app for eBay in Southeast Asia?

eBay in Southeast Asia provides a mobile app that facilitates easy marketplace access, allowing users to browse, bid, and...
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