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What warranties do you provide for your locks?

Asked 4 months ago
WordLock offers a limited warranty for its locks, which generally covers defects in materials and workmanship for a specific period after the original purchase date. This warranty typically ensures that if a customer experiences a failure due to a manufacturing defect, they may be eligible for repairs or a replacement lock, depending on the situation. The duration and specific terms of the warranty can vary based on the product line and model, so it is important to review the warranty information that comes with each lock or check the relevant section on the WordLock website for detailed information. Customers should be aware that the warranty may not cover damage caused by misuse, abuse, or normal wear and tear. Additionally, keeping the purchase receipt is usually necessary for warranty claims. For any specific inquiries regarding the warranty of a particular lock or additional details, I recommend checking the current website for the most accurate and comprehensive information.
Answered Aug 11th 2025

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