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What should I do if a product is out of stock?

Asked 5 months ago
If a product is out of stock at Woolworths, there are several steps that customers can take. First, it is advisable to check the Woolworths website or app for availability updates. Often, the online platform will indicate whether a particular item is temporarily out of stock or if it has been discontinued. In some cases, Woolworths may provide an option to set up notifications so that a customer can be alerted once the product becomes available again. Additionally, customers can explore similar or alternative products that might meet their needs. Woolworths typically offers a variety of brands and options in most categories, so there may be satisfactory substitutes within the store. If visiting a physical store, it can be helpful to ask a staff member for assistance, as they may have information on expected restock dates or suggest alternative items. Finally, if a specific product is important for a customer, they might consider visiting other supermarkets or stores in their local area to see if the product is available there. For more specific inquiries, customers may check the Woolworths website for contact information and additional resources.
Answered Jul 7th 2025

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