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WoodWear Customer FAQ

Top Answers & How-to Guides

How do I Contact WoodWear Customer Service?

The question we are asked most often is about how to talk to WoodWear customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent WoodWear Customer Questions

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Product Information

What types of sunglasses and eyewear does WoodWear offer?

WoodWear provides a diverse selection of eco-friendly sunglasses, featuring various styles like aviators, wayfarers, and round...
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Are WoodWear products made from sustainable materials?

WoodWear emphasizes sustainability by using responsibly sourced wood from sustainable forests and incorporating other...
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Can I customize my WoodWear sunglasses?

WoodWear provides various customization options for sunglasses, allowing customers to select wood types, lens colors, and frame...
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Are WoodWear products suitable for outdoor sports?

WoodWear products, especially their sunglasses, are tailored for outdoor sports with a stylish and functional design. They...
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Does WoodWear offer a accessories line?

WoodWear does offer a selection of accessories that enhance their eyewear experience, such as cleaning cloths, cases, and...
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Customer Support

How can I find the right size for WoodWear sunglasses?

To find the right size for WoodWear sunglasses, it is important to refer to the sizing guide on their website, which includes...
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What is the process for submitting a product review on WoodWear?

The review process for WoodWear products is simple. Customers need to go to a specific product page, find the review option,...
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Where can I buy WoodWear products?

WoodWear products can primarily be bought on their official website, which provides a wide range of eyewear and accessories. It...
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Does WoodWear provide warranty on its products?

WoodWear does provide a warranty for its products, generally covering defects in materials and workmanship. The specific terms...
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Are there any promotions or discounts available at WoodWear?

WoodWear often presents various promotions, such as seasonal sales and discounts for first-time buyers. To keep updated on...
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How do I care for my WoodWear glasses?

To care for WoodWear glasses, handle them with clean hands, clean lenses with a microfiber cloth, and avoid abrasive materials....
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Does WoodWear offer any partnerships or collaborations?

WoodWear frequently engages in partnerships and collaborations with artists, designers, and influencers to expand their unique...
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Order and Shipping

Can I return or exchange my WoodWear purchase?

WoodWear generally permits returns and exchanges within a set timeframe, provided the items remain in their original condition...
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What are the shipping options for WoodWear products?

WoodWear provides various shipping options including standard and expedited services, as well as international shipping for...
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What payment methods are accepted at WoodWear?

WoodWear accepts various payment options including major credit cards like Visa, MasterCard, American Express, Discover, and...
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What is the return policy for WoodWear products?

WoodWear generally allows returns within about thirty days after purchase if items are unused and in their original packaging....
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