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Wikipedia Customer FAQ

Top Answers & How-to Guides

How do I Contact Wikipedia Customer Service?

The question we are asked most often is about how to talk to Wikipedia customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Wikipedia Customer Questions

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Purpose and Principles

What is the purpose of Wikipedia?

Wikipedia aims to offer free, accessible, and reliable information globally across various subjects. It operates on openness...
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Are Wikipedia articles reliable sources of information?

Wikipedia can be a useful resource for research, but users should evaluate its reliability carefully. The open-editing model...
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What is the notability criteria for Wikipedia articles?

Wikipedia's notability criteria ensure that subjects have substantial coverage from independent, reliable sources to merit an...
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What is the neutral point of view policy on Wikipedia?

The neutral point of view, known as NPOV, is a key Wikipedia principle ensuring articles are unbiased and fair. It calls for a...
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How does Wikipedia handle vandalism or misinformation?

Wikipedia actively addresses vandalism and misinformation through community monitoring and tools, enabling quick edits to be...
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Contributing to Wikipedia

Can I contribute images or media files to Wikipedia?

Contributors can indeed upload images and media to Wikipedia, which enhances articles. However, they must follow guidelines...
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Can I translate Wikipedia articles into other languages?

Yes, it is possible for individuals to translate Wikipedia articles into various languages, as collaboration is encouraged on...
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How can I ensure that my contributions meet Wikipedia's standards?

To ensure contributions meet Wikipedia's standards, one should understand the guidelines on notability, verifiability, and...
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What tools are available for editing Wikipedia articles?

Wikipedia offers a range of editing tools for users, including a visual editor for beginners and a source editing mode for...
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What are the guidelines for creating a new Wikipedia page?

Creating a new Wikipedia page requires adherence to guidelines ensuring content quality and reliability. The subject must...
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Conflict Resolution and Governance

What is the Wikimedia Foundation and how is it related to Wikipedia?

The Wikimedia Foundation is a nonprofit entity that governs Wikipedia and other collaborative projects, promoting free...
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How are disputes and conflicts resolved on Wikipedia?

Disputes on Wikipedia are addressed through community discussions on article talk pages, where editors share views and seek...
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Can I appeal a decision made by Wikipedia editors?

Individuals can appeal Wikipedia editors' decisions if they perceive unfair treatment regarding content removal or editing...
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We look to the Wikipedia issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Wikipedia issues reported to GetHuman

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