© GetHuman Inc.

Waterstone's Customer FAQ

Top Answers & How-to Guides

What is Waterstone's's Phone Number?

The question we are asked most often is about how to talk to Waterstone's customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Waterstone's customer service, get an answer now.
Contact Waterstone's customer service

Recent Waterstone's Customer Questions

Help me with my Waterstone's customer service issue

Store Information

How can I find my nearest Waterstone's store?

To locate the nearest Waterstone's store, one can use the store locator feature on their website by entering a postcode or town...
Read more

Can I buy gift cards for Waterstone's?

Yes, Waterstone's provides gift cards for purchase, usable in-store or online. These cards make it easy for recipients to...
Read more

Returns and Policies

What are Waterstone's shipping options?

Waterstone's provides several shipping choices for customers, including standard delivery for cost-effectiveness and express...
Read more

Does Waterstone's offer discounts for students or teachers?

Waterstone's provides discounts for students and teachers, allowing students to receive a percentage off select items with...
Read more

Does Waterstone's have a loyalty program?

Waterstone's operates a loyalty program known as the Waterstone's Plus card, rewarding customers with points for purchases....
Read more

What is Waterstone's return policy?

Waterstone's return policy allows returns within 30 days for items in their original condition. Items can be exchanged or...
Read more

Membership and Selling

Can I sell my used books to Waterstone's?

Waterstone's does not have a specific program for selling used books, though some locations may carry pre-owned titles. For...
Read more

How can I become a member of Waterstone's book club?

To join Waterstone's book club, one should explore specific clubs that align with their interests, as they cater to various...
Read more

How frequently does Waterstone's update its stock?

Waterstone's updates its inventory regularly to provide a diverse selection of titles, influenced by location, demand, and...
Read more

Book Sales and Orders

How can I place an order for books through Waterstone's?

Ordering books from Waterstone's is a straightforward process on their website. Customers can browse or search for books, view...
Read more

What types of books does Waterstone's sell?

Waterstone's sells a diverse range of books spanning fiction and non-fiction, including bestsellers, classics, biographies, and...
Read more

What is Waterstone's policy on special orders?

Waterstone's has an accommodating approach to special orders, helping customers find specific books, whether newly published or...
Read more

Can I reserve a book at Waterstone's?

Yes, Waterstone's does provide a reservation service for books. Customers can reserve items from their local store online,...
Read more

E-books and Events

What events does Waterstone's host?

Waterstone's organizes a variety of events for book enthusiasts, including author signings, readings, themed activities, and...
Read more

Does Waterstone's offer e-books?

Waterstone's offers a wide array of e-books, accessible on various devices like e-readers and smartphones. Customers can browse...
Read more
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!