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Waterfox Customer FAQ

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The question we are asked most often is about how to talk to Waterfox customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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General Information

What is Waterfox and how does it differ from other browsers?

Waterfox is an open-source browser based on Mozilla Firefox that emphasizes privacy and user control, differentiating itself...
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Is Waterfox available on multiple platforms?

Waterfox is available on multiple platforms including Windows, macOS, and Linux, ensuring users have a seamless browsing...
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What are the best features of Waterfox?

Waterfox is recognized for prioritizing user privacy and flexibility. It supports older Firefox extensions, enabling continued...
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Is Waterfox open-source?

Waterfox is an open-source browser based on Mozilla's Firefox, prioritizing user privacy and customization. Its code is...
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Installation and Setup

How can I download and install Waterfox?

To download and install Waterfox, users should visit the official website, select the right version for their operating system,...
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Can I import bookmarks from other browsers into Waterfox?

Yes, Waterfox offers a simple method for importing bookmarks from other browsers. Users can access this option in the settings...
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How can I customize my experience in Waterfox?

Waterfox provides multiple ways for users to customize their browsing experience. Users can install add-ons, modify the...
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Extensions and Compatibility

Does Waterfox support extensions?

Waterfox does support browser extensions, particularly those compatible with Firefox, enhancing users' browsing experience....
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Is Waterfox compatible with Firefox extensions?

Waterfox supports many Firefox extensions because it shares a similar foundation with Firefox, but some extensions may not work...
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Privacy and Security

Is Waterfox private and secure?

Waterfox is designed for user privacy and security, focusing on data protection and not collecting user data. It supports...
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Does Waterfox collect any user data?

Waterfox prioritizes user privacy and does not collect personal information or browsing history. It offers a secure browsing...
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Updates and Performance

How often does Waterfox receive updates?

Waterfox updates are released regularly, with major updates a few times a year and minor updates more often for security and...
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Are there performance comparisons available for Waterfox?

Performance evaluations for Waterfox can differ based on the version and criteria. While it aims for efficient browsing, direct...
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Support and Community

Is there a community forum for Waterfox users?

Waterfox users do have access to a dedicated community forum that encourages interaction among users. It is a space for...
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What should I do if I encounter issues with Waterfox?

To troubleshoot issues with Waterfox, users should update to the latest version, check extension compatibility, clear the cache...
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How can I get support for using Waterfox?

Users seeking support for Waterfox can explore the official website for FAQs, user guides, and troubleshooting resources....
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