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Waresdirect.com Customer FAQ

Top Answers & How-to Guides

What is Waresdirect.com's Phone Number?

The question we are asked most often is about how to talk to Waresdirect.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Waresdirect.com Customer Questions

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Ordering Process

How do I place an order?

To place an order on Waresdirect.com, visit the site, select your desired products, and add them to your shopping cart. Review...
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How long does it take to process an order?

Order processing times at Waresdirect.com can range from one to three business days, depending on product type and order...
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Can I cancel or modify my order after it has been placed?

Once placed, the ability to cancel or modify an order on Waresdirect.com depends on its processing status. Changes may be...
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Do you have a minimum order requirement?

Waresdirect.com does not enforce a general minimum order requirement, but some items may have specific minimums due to vendor...
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Payment and Shipping

What payment methods do you accept?

Waresdirect.com accepts various payment options, primarily major credit cards such as Visa, MasterCard, American Express, and...
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Can I track my order?

Customers can track their orders on Waresdirect.com once they are shipped, as they receive a tracking number for real-time...
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Do you offer international shipping?

Waresdirect.com mainly ships within the United States, but there might be occasional international options for specific items....
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Returns and Guarantees

What is your return policy?

Waresdirect.com allows returns within a specified timeframe, typically around thirty days, and items should be in new condition...
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What is your warranty policy?

Waresdirect.com generally has a warranty policy that assures customers of product quality, often lasting one year for defects....
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Product Information

Do you offer bulk discounts?

Waresdirect.com generally provides bulk discounts to appeal to customers making larger orders, but the details can differ based...
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Are the products on your website brand new?

Waresdirect.com mainly offers brand new items, ensuring quality and variety. However, customers should check individual product...
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Can I request a quote for a specific product?

Waresdirect.com does not offer a formal quoting system for products, but customers should check product pages for prices and...
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