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Waldorf Astoria Hotels & Resorts Customer FAQ

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What is Waldorf Astoria Hotels & Resorts's Phone Number?

The question we are asked most often is about how to talk to Waldorf Astoria Hotels & Resorts customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Waldorf Astoria Hotels & Resorts Customer Questions

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Amenities and Services

What amenities are included with my stay?

Guests at Waldorf Astoria properties can anticipate a range of luxurious amenities that enhance their stay, such as spacious...
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Do you offer airport transportation?

Waldorf Astoria Hotels & Resorts generally offer airport transportation options, though availability differs by location. Some...
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Is Wi-Fi available to guests?

Waldorf Astoria Hotels & Resorts usually provide Wi-Fi access for guests, with options varying by location. Some hotels may...
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Do you offer any special packages or promotions?

Waldorf Astoria Hotels & Resorts frequently provides a range of special packages and promotions, including romantic getaways,...
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Is room service available 24/7?

Room service hours at Waldorf Astoria Hotels & Resorts differ by location; many properties provide 24-hour service, but some...
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Guest Policies

Are pets allowed at Waldorf Astoria Hotels & Resorts?

Waldorf Astoria Hotels & Resorts has different pet policies depending on the location, with many allowing pets under certain...
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What is the cancellation policy?

Waldorf Astoria Hotels & Resorts' cancellation policy differs by location and reservation type. Generally, cancellations are...
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Are there any age restrictions for guests?

Waldorf Astoria Hotels & Resorts usually accept guests of all ages, but specific age guidelines may differ by location,...
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Are there any smoking areas within the hotel premises?

Waldorf Astoria Hotels & Resorts generally promote a smoke-free environment for guests’ comfort, but specific locations may...
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Are there any accessible rooms for guests with disabilities?

Waldorf Astoria Hotels & Resorts usually provide accessible rooms to accommodate guests with disabilities, featuring amenities...
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Check-in and Dining

What are the check-in and check-out times?

Waldorf Astoria Hotels and Resorts generally have check-in around 3:00 PM and check-out by 12:00 PM, although these times may...
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What is the dress code for dining at the hotel's restaurants?

Waldorf Astoria Hotels & Resorts usually expect guests to dress in upscale casual attire for dining, which typically includes...
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