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How do I cancel or change an order?

Asked 2 years ago
To cancel or change an order with WNTPet Supplies, it is generally advisable to act as quickly as possible, since orders may be processed or shipped shortly after they are placed. Typically, customers can find cancellation or modification options through their order history on the website. If an order needs to be changed, WNTPet Supplies may allow adjustments if the order has not yet been processed for shipping. It is important to check the order confirmation email for any specific instructions regarding cancellations or changes. This may include details about cut-off times and any additional steps that need to be taken. If the order has already been shipped, customers might need to consider the return policy for any items they wish to return. For the most accurate information, customers are encouraged to visit the official WNTPet Supplies website, where they can view their account details and find relevant contact information for further assistance. Each step may vary depending on the specific policies in place at the time of the order, so reviewing the latest guidelines on the website is always best.
Answered Aug 4th 2025

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