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What is Vroom's return policy on purchased vehicles?

Asked a month ago
Vroom's return policy for purchased vehicles is designed to provide a satisfactory experience for buyers. After the delivery of a vehicle, customers typically have a limited period, often referred to as a "return window," during which they can initiate a return. This window usually lasts for seven days, during which buyers are encouraged to thoroughly inspect the vehicle and ensure that it meets their expectations. In the event that a customer decides to return the vehicle within this timeframe, Vroom generally requires that the car be in the same condition as when it was delivered, with no significant damage or changes. Buyers may also need to adhere to certain mileage limits during this return period, which ensures that the vehicle has not been excessively driven. It is advisable for potential buyers to carefully review the specific details regarding Vroom's return policy, including any conditions that might apply, as these can change. For up-to-date and detailed information regarding the return policy, including any necessary steps to initiate a return, one may want to consult the current Vroom website or related resources.
Answered Oct 23rd 2025

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