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ViveDecor.com Customer FAQ

Top Answers & How-to Guides

What is ViveDecor.com's Phone Number?

The question we are asked most often is about how to talk to ViveDecor.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent ViveDecor.com Customer Questions

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Ordering Process

How do I place an order?

Ordering from ViveDecor.com is simple. Start by exploring the wide range of home décor items and using filters. After selecting...
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How do I cancel or change an order?

To cancel or change an order with ViveDecor.com, customers should act swiftly as such adjustments usually need to be made...
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Can I request a custom order?

ViveDecor.com has many products, but custom order availability can vary based on specific items and preferences. Customers...
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Product Information

What is ViveDecor.com?

ViveDecor.com is a digital marketplace focused on home decor and interior design, offering a diverse selection of items like...
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Do you offer gift wrapping options?

ViveDecor.com generally offers gift wrapping, but availability may differ by product or special promotions. It is best to...
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Do you provide installation services?

ViveDecor.com focuses on providing decorative products but does not offer installation services. It is advisable to refer to...
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Shipping and Delivery

Do you offer international shipping?

ViveDecor.com provides international shipping options for customers worldwide, but rates and delivery times differ by location....
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Can I track my order?

Customers can easily track their orders through a confirmation email that includes a tracking number. This number can be used...
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How can I ensure that my shipping address is correct?

To ensure your shipping address is correct with ViveDecor.com, carefully confirm all details during checkout, review the...
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Returns and Refunds

What is your return policy?

ViveDecor.com offers a return policy that allows customers to return items within a specified time frame, usually thirty days,...
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How long does it take to receive a refund?

The refund time frame at ViveDecor.com depends on factors such as payment methods and processing times, generally taking from a...
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What is your policy on backordered items?

ViveDecor.com aims to communicate clearly about backordered items, which are temporarily out of stock but will be restocked...
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Payment and Security

What payment methods do you accept?

ViveDecor.com accepts a range of payment methods, including major credit cards and PayPal, to accommodate customers' needs....
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What is your privacy policy?

ViveDecor.com prioritizes customer privacy with a comprehensive policy detailing data collection, usage, and protection...
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