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What is the return policy for Vision Pro Contacts?

Asked 3 months ago
The return policy for VisionPros USA regarding contact lenses is designed to provide customers with a level of assurance when making their purchases. Generally, VisionPros offers a thirty-day return window for unopened and unused contact lens boxes. It is important for customers to ensure that the packaging remains intact and the product has not been used, as these conditions are critical for a successful return. For contact lenses that have been opened, VisionPros typically does not accept returns due to safety and hygiene reasons. Customers are encouraged to verify their prescription before placing an order to minimize the chances of needing to return lenses. If there is a discrepancy with the order, such as receiving the incorrect lenses or issues related to defects, customers may have options for returns or exchanges. It is always wise to check the specific details on the VisionPros website for the most current and comprehensive information regarding their return policy, as policies can vary or be updated over time. Additionally, any specific inquiries regarding individual circumstances can be better addressed by reviewing materials available on their customer service pages.
Answered Aug 25th 2025

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