Valuepetsupplies.com Customer FAQ

Top Answers & How-to Guides

What is Valuepetsupplies.com's Phone Number?

The question we are asked most often is about how to talk to Valuepetsupplies.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any restrictions on purchasing prescription medications?

Yes, there are restrictions on purchasing prescription medications from Valuepetsupplies.com. We adhere to strict guidelines set by...
Ask any question you have about Valuepetsupplies.com customer service, get an answer now.

Order Tracking

How can I track my order?

To track your order from Valuepetsupplies.com, you can simply log into your account on the website and navigate to the "Order History"...

Coupon Codes

How do I apply a coupon code to my order?

To apply a coupon code to your order, simply enter the code in the designated field during the checkout process. Once you have added...

Returns

What should I do if I receive a damaged or defective product?

If you receive a damaged or defective product from Valuepetsupplies.com, please contact our customer service team as soon as possible....

What is the return policy for Valuepetsupplies.com?

At Valuepetsupplies.com, we strive to provide customer satisfaction with every purchase. Our return policy allows customers to return...

How long does it take to process a return?

At Valuepetsupplies.com, our aim is to ensure a hassle-free return experience for our customers. The time it takes to process a return...

Payment Methods

What payment methods do you accept?

We accept various payment methods to provide convenient options for our customers. At Valuepetsupplies.com, we offer secure online...

Shipping

Do you offer free shipping?

Yes, we offer free shipping on all orders above $49 within the contiguous United States. For orders below $49, a flat-rate shipping...

What are the shipping options and costs?

At Valuepetsupplies.com, we offer various shipping options to accommodate your needs while keeping costs low. Our standard shipping Shipping costs are based on your order's total weight, destination, and chosen shipping method. To provide transparency and convenience, shipping costs are calculated and displayed at checkout, ensuring you are aware of the exact amount before finalizing your purchase. We strive to offer competitive shipping rates, and occasionally, we run promotions or discounts on shipping fees. Please keep an eye on our website or sign up for our newsletter to stay informed about any special offers that may further reduce your shipping costs. Rest assured, our aim is to deliver your pet supplies promptly, reliably, and affordably, ensuring a seamless shopping experience....

Order Changes

Can I cancel or modify my order after it has been placed?

Yes, you can cancel or modify your order after it has been placed, but please note that there are certain conditions and time constraints...

Privacy Policy

What is your privacy policy?

At Valuepetsupplies.com, we prioritize the privacy and security of our customers. Our privacy policy is designed to protect your personal...

International Shipping

Do you offer international shipping?

Yes, Valuepetsupplies.com offers international shipping. We understand that pets are valued members of families worldwide, and we strive...

Prescription Medications

Are there any restrictions on purchasing prescription medications?

Yes, there are restrictions on purchasing prescription medications from Valuepetsupplies.com. We adhere to strict guidelines set by...

Help me with my Valuepetsupplies.com customer service issue

Ask any question you have about Valuepetsupplies.com customer service. We will do our best to get you answers right away.
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