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Value Place Customer FAQ

Top Answers & How-to Guides

How do I Contact Value Place Customer Service?

The question we are asked most often is about how to talk to Value Place customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I request a specific room type or location?

At Value Place, we understand our guests' preferences and strive to accommodate them to the best of our ability. While we cannot guarantee...
Ask any question you have about Value Place customer service, get an answer now.
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Reservations

How do I make a reservation?

To make a reservation at Value Place, you can easily do so online through our website or by calling our reservation line. Simply select...
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Can I cancel or modify my reservation?

Yes, you can cancel or modify your reservation at Value Place. We understand that plans can change, and we aim to provide flexibility...
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About Value Place

What is Value Place?

Value Place is a trusted extended-stay hotel chain offering affordable and convenient accommodations for travelers seeking quality...
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Check-in/Check-out

What are the check-in and check-out times?

The check-in time at Value Place is 3:00 PM. This allows our staff ample time to prepare and clean the rooms to ensure a comfortable...
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Payment Policies

What is the payment policy?

The payment policy at Value Place is straightforward and convenient. Upon check-in, guests are required to pay the full amount for...
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Is there a cancellation fee?

No, there is no cancellation fee at Value Place. We understand that plans can change, and we strive to provide flexible options for...
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Pets

Are pets allowed?

Yes, Value Place allows pets in their locations. They understand that pets are often considered part of the family and welcome them...
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Smoking Policy

Is smoking allowed in the rooms?

No, smoking is not allowed in the rooms at Value Place. We have a strict no-smoking policy in place for the comfort and health of all...
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Amenities

Are there any amenities available?

Yes, Value Place offers a range of amenities to ensure a comfortable and convenient stay. We provide fully furnished rooms with a kitchenette,...
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Wi-Fi

Is Wi-Fi available?

Yes, Wi-Fi is available at Value Place. We understand the importance of staying connected while you're away from home, so we provide...
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Children

What is the policy for children?

At Value Place, we welcome families and have a child-friendly policy. Children of all ages can stay at our properties as long as they...
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Room Requests

Can I request a specific room type or location?

At Value Place, we understand our guests' preferences and strive to accommodate them to the best of our ability. While we cannot guarantee...
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Help me with my Value Place customer service issue

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