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Can I cancel or modify my order after it has been placed?

Asked 2 years ago
Once an order is placed with Valleyvet.com, there may be limited options for cancellation or modification. Generally, the best practice is to act quickly if you need to make changes. Orders are often processed fairly quickly, which means that there might be a small window of time during which you can request alterations or cancellation. If the order has not yet entered the shipping phase, there may be the possibility to cancel or modify it through Valleyvet.com’s website. It is advisable to check the specific policies regarding order modifications or cancellations on the website, as they could provide updated and detailed information about how to proceed. If you have further questions regarding your specific order, the site should have relevant contact information available on the current web page for additional assistance. Always review the order confirmation and any emails for any guidelines provided upon purchase.
Answered Oct 15th 2025

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