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What should I do if my item arrives damaged?

Asked 2 years ago
If you receive an item from Unicahome.com that is damaged, it is important to take several steps to address the situation. First, examine the packaging and the item itself to assess the extent of the damage. It is advisable to take clear photographs of both the damaged item and the packaging. This documentation will be helpful when reporting the issue. Next, refer to the policies regarding returns and exchanges that are outlined on the Unicahome.com website. These policies typically provide guidance on what to do in cases of damaged goods. You will often find specific instructions on how to initiate a return or request a replacement for the damaged item. If necessary, look for the contact information provided on the current web page to reach out to customer service for assistance. They can offer further clarification and help you through the process of resolving the issue. Most retailers aim to ensure customer satisfaction, so they will likely provide a solution for your damaged item.
Answered Sep 16th 2025

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