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What do I do if I receive the wrong item?

Asked 3 months ago
If a customer receives the wrong item from Unicahome.com, they should first carefully review their order confirmation and shipping details to ensure that a mistake has occurred. It is important to verify the item received against the original order to clarify the discrepancy. Once the error is confirmed, the next step is to address the situation promptly. Generally, customers should look for the return and exchange policies outlined on Unicahome.com, as this will provide important instructions regarding how to return the incorrect item and receive the correct one. Additionally, customers may find it helpful to visit the website for current contact information in case further assistance is needed. By following the specified return procedures, customers can initiate the exchange process smoothly. Unicahome.com typically values customer satisfaction, so they strive to resolve such issues efficiently and effectively.
Answered Sep 16th 2025

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